Report A Critical Incident

Concerns and Critical Incidents

If you are a member of the public with a concern about a licensed or unlicensed facility, please fill out the Submit A Concern form instead of the one below.

The Office of Licensing (OL) Code of Conduct and Client Rights (R501-1-11-1(p)(i)), requires any licensee or staff member who is aware of, or suspects abuse, neglect, harm, mistreatment, fraud or exploitation to ensure that a report is made to OL. We investigate all reports. If a critical incident has occurred at your facility, please report it using the form below.

Please view the DHS Incident Reporting Guide opens in a new tab to assist in understanding what constitutes an incident, what needs to be reported, and how it should be reported and documented.

For critical incidents related to COVID-19, please click here opens in a new tab


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